Text-Back
$149/mo
For any shop: Jobber, Housecall Pro, ServiceTitan, a whiteboard.
- Missed-call text-back within seconds
- After-hours and mid-job coverage
- Job collected by text: problem, address, window
- Emergency words ring your on-call phone
For HVAC · plumbing · electrical
In the attic? It still lands.You're in the attic. The next job still lands on the board.
KeptSolid texts back the calls a 2 to 15 truck shop can't take: mid-job, after hours, dispatcher on the other line. The caller texts what's wrong and where. You get a job card filled in for Jobber or Housecall Pro, and emergencies still ring a person.
From $149/mo · No contracts · Nothing answers your phone
Illustrative walkthrough
Tuesday, 2:12 PM
Attic, 118 degrees, blower motor half out
The caller gets a text before she calls the next name on Google.
Thursday, 4:40 PM
Water off at the main, slab leak, homeowner standing right there
He texts back 'no hot water since Tuesday' and it's on the board with the address.
9:15 PM, after hours
Truck parked, phone on the kitchen counter, kids in bed
No-cool call. The text goes out, the on-call phone rings, and a person decides.
What a missed service call costs you
Slide to your own numbers. Eight missed calls a week is one a day and a couple on Saturday, and the after-hours ones are the ones nobody counts.
Missed-call range, per month
$1,870–$3,740/mo
if you win back 1 in 5 to 2 in 5 of those calls
Your numbers, not ours. We don't publish lift claims.
How we count: missed calls a month, times the share you couldn't have answered anyway, times your ticket. Then we assume you win back one in five to two in five. That's the range. Not a promise.
Proof
One missed call, start to finish
This is the whole product. A call you couldn't take turns into a text the caller can answer, and then into a job card on your board.
Illustrative walkthrough
- 1
2:12 PM. Denise calls. Your lead tech is in an attic with a blower motor half out and the phone down in the truck.
- 2
The call rolls to voicemail. Most callers won't leave one. Denise doesn't; she's already reading the next listing.
- 3
Seconds later she gets a text from your shop. She texts back what's wrong, the address, and when she's home.
- 4
A job card lands on your Jobber board: name, address, problem, window. Dispatch sees it at the next glance.
How it works
How it works
Three steps. You set the rules once and get back on the ladder.
01
Catch
A call rings out. You're on a roof, under a house, or the dispatcher is already on the line. That missed call is the trigger. Nothing picks up, nothing talks to the caller, and you keep your number and your voicemail.
02
Text back and collect
Within seconds the caller gets a text from your shop's name. They text back what's wrong, the address, and when they're home. A 2 AM no-heat call with a baby in the house still reaches a person. The caller gets the text-back, then your on-call number rings and the thread is forwarded.
03
Land it on the board
The job shows up as a card with name, address, problem, and window filled in, sent to your phone and, in the Jobber pilot, written to the board. Confirmation goes to the caller. You dispatch like normal.
Who it's for
Built for the way your day actually runs
Same product, different vernacular. Pick your trade.
Where it lands
Where the job lands
We're honest about this because it decides what you pay for.
A text handoff means the job comes to your phone as a filled-in text: name, address, problem, window. We don't write into that board, and we don't read from it.
Jobber
Sandbox pilotBoard write-back is running in a labeled Jobber sandbox pilot. Until it's switched on for your shop, the job comes to your phone as a text with the caller's name, address, problem, and preferred window filled in, ready for the board.
Housecall Pro
NextSecond on the list after Jobber. Until then, jobs arrive as a text handoff and you add them to Housecall Pro.
ServiceTitan
PlannedOn the list through the ServiceTitan Marketplace path. No claims until it's real. Text handoff works today.
Whiteboard, paper, or something else
Text handoffText handoff. The job lands on your phone and you put it wherever you run the day.
Questions
Questions owners ask first
Does it answer the phone?
No. KeptSolid does not pick up calls or talk to anyone. When a call goes unanswered, it texts the caller back within seconds and collects the job by text. Emergencies also ring your on-call number.
What happens on a real emergency, like no heat at 2 AM?
The caller gets the text-back right away. If the reply reads like an emergency, a gas smell, no heat with a baby in the house, water coming through a ceiling, your on-call number rings and the thread is forwarded. A person decides. Nothing pretends to be one.
Does it really write the job to Jobber?
Board write-back is running in a labeled Jobber sandbox pilot. Until it's switched on for your shop, the job comes to your phone as a text with the caller's name, address, problem, and preferred window filled in, ready for the board. Ask us to show you the sandbox on the call review.
We're on Housecall Pro. Does it still work?
Yes, as a text handoff today. The job arrives on your phone with name, address, problem, and window filled in, and you add it to Housecall Pro. Native write-back for Housecall Pro is next on the list after Jobber.
Will customers know it's automated?
The text comes from your shop's name in wording you approve, so it reads like something your dispatcher would send between calls. Nothing pretends to be a person, and every reply the caller sends is forwarded to you.
What's the 15-minute call review?
We look at last week's missed calls with you: when they came in, which board you run, and what a text-back would have done with each one. Then we tell you plainly which plan fits, or that neither does.
Pricing
Two plans. No contracts.
Text-Back at $149 a month for any shop. Board Write-Back at $249 a month when you want the job written to Jobber instead of texted to you.
Board Write-Back
$249/mo
For shops on Jobber that want the card on the board, not on a phone.
- Everything in Text-Back
- Job written to your Jobber board
- Client, address, problem, window, and service type filled in
- Approve-before-write option
Book a 15-min call reviewSee how it lands in Jobber
Board write-back is running in a labeled Jobber sandbox pilot. Until it's switched on for your shop, the job comes to your phone as a text with the caller's name, address, problem, and preferred window filled in, ready for the board.
Call review first
Find out where your calls are going
A 15-minute call. We look at your missed-call pattern and your board, then tell you plainly whether this fits your shop.